Frequently Asked Questions
Everything you need to know about your next adventure in Free Fly.
What makes Free Fly apparel different from other performance brands?
We specialize in bamboo-based performance fabrics. Unlike synthetic materials, our bamboo blends are naturally breathable, odor-resistant, and incredibly soft, providing a 'second skin' feel for all-day comfort on the water or the trail.
How should I care for my bamboo clothing?
To maintain the longevity of your gear, we recommend machine washing on a cold, gentle cycle with similar colors. Tumble dry on low heat or hang dry to prevent shrinkage and preserve the natural softness of the fibers.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Exchanges are always free, while returns for a refund to the original payment method may incur a small shipping fee.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and the weight of your order.
How do I know which size to order?
Most of our items feature a modern, athletic fit. We provide a detailed size guide on every product page with specific chest, waist, and hip measurements to help you find your perfect fit.
Are your products UPF rated for sun protection?
Absolutely. Most of our core collections, including our sun hoodies and long sleeves, carry a UPF 20+ to UPF 50+ rating, providing excellent protection against harmful UV rays during long days outdoors.